What our customers have said about our products:

“These soaps are amazing: I love the design, texture and scent. Perfect for my very sensitive atopic skin and safe to be used by the whole family." -Heli

"I have stopped using other cleansing products entirely: my allergy-prone skin is no longer itchy and the soap also works perfectly as a make-up remover. After washing my face and body with the soap, my skin seems to absorb creams and lotions much better and my spots have disappeared. Although I’m usually allergic to fragranced products, the subtle scents haven’t given me any symptoms. It’s so nice to use a lovely scented soap for a change!" -Katja

"The best soap ever! Unlike other soaps that I’ve tried, this one doesn’t leave your skin feeling sticky and tight. I use the soap to wash my face and body in the shower, and I’ve found that it really helps to reduce unpleasant body odours when used together with a natural deodorant. Beautiful soaps that are long-lasting. Completely plastic-free, they are also good for the environment. Everybody wins!” -Neea-Reeta

"I love these beautiful soaps that keep their shape and look pretty throughout their use. They make for fantastic gifts and are always nice to both give and receive.
One soap lasts for a long time with everyday use and it’s really handy that I can use the same product for both my body and face." -Sahrami

"The Onnenpussi salt soaps have been a real lifesaver for our family. I suffer from a bad back and due to heavy medication I would often smell of sweat, although I had just had a shower. My children were going through puberty and had problems with increased perspiration and pimples also. We tried many different products to no avail. Finally, thanks to the salt soap, we’ve been able to get rid of the unpleasant smells and persistent skin problems, like pimples. I have eczema and other soaps used to make my skin dry and flaky, but I’ve seen a real improvement since I started using the Onnenpussi salt soap. It’s also great for make-up removal. These soaps have become so important to us, I can't imagine living without them. As an added bonus, they're also nice to look at and one bar lasts for a long time." -Sari

"My experience has been very positive ❤️ I suffer from Palmoplantar pustulosis (PPP), which is a chronic inflammatory skin disease that causes pustules to appear on the palms of my hands and the soles of my feet. Since I started using these sea salt soaps, my hands have remained in incredibly good condition, there are no pustules and my skin feels very soft. The soaps are good for the rest of my body too, and my skin feels fab after a shower. I'll be placing a new order soon and I have also recommended these soaps to my friends. The sea salt soaps are simply fantastic." -Minna

"I’m yet to come across a better product for washing my hair: the soap on a rope is by far the best thing I’ve tried! It doesn’t make your scalp itchy like regular shampoos. The salt soap is great for washing your whole body, and as a result I’ve been able to stop using cortisone on my psoriasis patches. Therefore, I am very happy indeed to recommend these soaps! I have also started washing my face with the salt soap." -Henna

“Onnenpussi soaps are great! I've used them for a couple of years and use the salt soap daily to wash my face, which has really helped to reduce the impurities on my skin. I strongly recommend using salt soap as part of your daily skin care routines." -Emilia

"The Blueberry Milkshake soap has worked wonders on my back, which has atopic skin and is prone to pimples." -Rosa

"The sweet-smelling soaps make a regular shower feel like a moment of luxury. Handcrafted and environmentally-friendly, these soaps are good for the climate, too." -Leena

"I've used the Onnenpussi salt soaps for about six months now. One of the first things I noticed is that my armpits don’t smell of sweat anymore. I use natural deodorants and sometimes they aren’t as effective as antiperspirants. But I find that using the salt soap has helped with this problem. The soap fits into the palm of my hand nicely and produces a lovely foam. Perfect for washing the whole body." -Tarja

"Beautiful soaps that come in lovely, soft colours. Although I’m hypersensitive to smells, these mildly scented soaps haven’t irritated me at all. I like the stylish labels and charming product names and descriptions. The soaps make for wonderful gifts as they are suitable for everyone. A great way to pamper yourself as well – the soap leaves your skin feeling cleansed, fresh and soft." -Leena

"My teenage daughter, who tends to be quite fussy and sceptical when it comes to beauty products, has been amazed at how well the salt soap has worked on her spots. I’ve personally noticed a big difference on the skin on my legs, which used to be dry and flaky. Now the skin is much softer and smoother. What a fantastic product!" -Minna

"I’ve given these lovely soaps as gifts to everyone I know, from friends and neighbours to my children’s teachers. Both me and my children have sensitive, atopic and dry skin, but Onnenpussi soaps have been really well tolerated. We also use them to wash our hair and have stopped using any other shower products. The skin is disinfected and feels nice and soft after a wash. I love the fact that the soaps contain no additives and smell really nice, too." -Sirpa


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Terms and conditions

Delivery terms

Online shop - shipping and delivery terms

Valid from 20 April 2012

About the online shop

The online shop is an internet service that allows you to browse and purchase a selection of products sold by Onnenpussi Ltd, Business ID: 2421457-2. We sell products to people who are eighteen years old or older, in Finland, Scandinavia and the rest of the European Union. The product prices include Finnish VAT 24%. We do not deliver products on a cash-on-delivery basis. We reserve the right to change our prices and shipping costs.

Order confirmation

All orders are confirmed by email. The order confirmation email includes the total price of the order, shipping costs and a list of the products that have been ordered. To receive an order confirmation, you must provide a valid email address when you place an order.

Payment

We use the services of Checkout Finland Ltd and PayPal to process your online transaction. Checkout Finland allows you to pay for your order either with credit card, mobile payment, Finnish online banking or by invoice/in instalments. Checkout is a secure method to pay for your shopping. The service is registered in the register of payment institutions maintained by the Financial Supervisory Authority (FIN-FSA) under the transitional provision of the Act on Payment Institutions. The service maintained by Checkout Finland Ltd (business ID 2196606-6), which is owned by OP Financial Group. Read more about Checkout Finland here. You can also pay for your shopping via PayPal. PayPal is a global, well-established electronic commerce company that facilitates secure payments between parties through online transfers. Read more about PayPal here.

Delivery times

Orders are processed and shipped during business days. If your items are in stock, we endeavour to ship them within a couple of business days of the order being placed. All orders are shipped no more than seven (7) days after payment has been received. We do not assume any responsibility for delivery delays caused by force majeure or other exceptional circumstances, nor for any indirect loss or damages caused by delays. If there are any changes to our usual delivery times, information about the changes will appear on our website.

Delivery method and delivery charges

Delivery charges to Finland: domestic parcel delivered to a Posti outlet or Smartpost parcel locker: 6,90€. Domestic parcel delivered to the recipient's address in Finland: 11,90€. Free standard delivery in Finland for orders over 100€.

Delivery charges to Scandinavia and the rest of the European Union: delivery charges depend on the country of destination. The orders will be delivered as ‘Parcel Connect’ parcels by Posti in association with DHL and Bring. Promotional offers that include free shipping do not apply to countries outside of Finland.

Delivery charges:

The Baltic countries 10,90

Sweden and Germany 12,90€

All other EU countries 18,90€

The delivery charges include postage and packaging costs. You can check the delivery charges for your order after selecting the payment and delivery method on the shopping cart. The orders will be delivered as domestic parcels to either a Posti outlet, Smartpost parcel locker or the recipient's door anywhere in Finland. When the parcel arrives at the pickup point you will receive a collection or locker code by SMS, which can be used to retrieve your parcel. To receive the SMS, you must provide a valid phone number when you place an order.

Exchange and returns policy

In accordance with the Finnish Consumer Protection Act, products can be exchanged or returned within fourteen (14) days of delivery. The right to return applies only to unopened, unused and marketable products in their original packaging. Before returning anything, we ask you to contact us first so that we can agree how to proceed with the exchange or return.

Contact us:

info@onnenpussi.fi

Tel. +358 (0) 504 413 966

We do not process returns after the fourteen (14) day return period has expired. Once we receive the products you wish to return and determine that they meet the return criteria, we will refund the amount to your bank account at the earliest opportunity.

Problems with shipping and faulty items

In case products get damaged or go missing during shipping, or the products we have sent you are not the ones that were ordered, you must notify us immediately. If there are any issues with an order, you are required to notify us within fourteen (14) days of receiving the products. If the parcel has been damaged during shipping, you are required to contact Posti customer service and report the damaged shipment immediately.

Parcels that have not been collected

Posti stores parcels at a Posti outlet or Smartpost parcel locker for seven (7) days. If you do not collect your parcel during that time, Posti will return the parcel back to us. When we receive a parcel that has not been collected, we will charge you for the return fee charged by Posti as well as the delivery charges that are accrued by re-sending the parcel. Failure to collect a parcel is not treated as an annulment of purchase.

Additional information

We reserve the right to change our delivery terms. Before ordering, you are required to familiarise yourself with the delivery terms in force at the time. Any personal information collected during the order process will be treated with care and kept in strict confidence.

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