Onnenpussi was born as the result of a lucky coincidence

I grew up at a farm and living in the countryside gave me endless opportunities to learn about nature and put many of my ideas into practice using creativity and what I could find outside. Already by the age of nine I was busy making my own cosmetics using natural ingredients, such as peppermint oil to make lip balm or rose petals to make perfume. To this day I remember the excitement of trying out different recipes and holding the finished product in my hand. I was so proud of my creations ❤️.

The joy of making things by hand

Since I was a child, I have always enjoyed making things by hand and later studied to become an artisan seamstress, while also completing a degree in social services and art therapy. I’m forever curious about the world and always willing to try something new. Over the years I have tried many things and worked as a cleaner, painter, salesperson... you name it!

“I’m forever curious about the world and always willing to try something new.”

Starting my own business was like a dream come true

From a young age I dreamt of becoming an entrepreneur, I just could not decide on the type of business I wanted to develop… well, not until the day when I was asked to run a course about soap making! Truth be told, I had never tried making soap, but me being me, I said “let’s do this” and set out to teach myself everything there is to know about homemade soap.

After a huge amount of research on the topic, I started experimenting with soap making at home. I got completely hooked! I collected ideas and ingredients from nature and eventually created a collection of soaps inspired by the distinctive seasonal variations in Finland. The soaps turned out to be magnificent and I soon noticed that many of my skin ailments were beginning to heal. This was my lightbulb moment: my gorgeous natural soaps and their many benefits were something I wanted to make available to everyone. It was time to act and start my own business.

“Working in my own company and doing what I love has been like a dream come true.”


In autumn 2011 I took the big step of establishing Onnenpussi, my very own natural soap business. I also created the first batch of my famous salt soap, a near-miraculous product that later became the cornerstone of my business. Onnenpussi’s salt soap has since helped thousands of people (myself included) with their skin conditions, such as eczema, acne, psoriasis and dry skin. I am overjoyed that my soap is giving relief to so many people and I treasure the feedback I get from customers.

Working in my own company and doing what I love has been like a dream come true. One decade later I still wake up every day feeling motivated and committed to bring you the finest, skin-loving natural cosmetics around. I am so happy that you, too, have found Onnenpussi soaps and have chosen to support a small, independent business.

Thank you for being on this journey with me ❤️.

With love
Marjo


About us

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Terms and conditions

Delivery terms

Online shop - shipping and delivery terms

Valid from 20 April 2012

About the online shop

The online shop is an internet service that allows you to browse and purchase a selection of products sold by Onnenpussi Ltd, Business ID: 2421457-2. We sell products to people who are eighteen years old or older, in Finland, Scandinavia and the rest of the European Union. The product prices include Finnish VAT 24%. We do not deliver products on a cash-on-delivery basis. We reserve the right to change our prices and shipping costs.

Order confirmation

All orders are confirmed by email. The order confirmation email includes the total price of the order, shipping costs and a list of the products that have been ordered. To receive an order confirmation, you must provide a valid email address when you place an order.

Payment

We use the services of Checkout Finland Ltd and PayPal to process your online transaction. Checkout Finland allows you to pay for your order either with credit card, mobile payment, Finnish online banking or by invoice/in instalments. Checkout is a secure method to pay for your shopping. The service is registered in the register of payment institutions maintained by the Financial Supervisory Authority (FIN-FSA) under the transitional provision of the Act on Payment Institutions. The service maintained by Checkout Finland Ltd (business ID 2196606-6), which is owned by OP Financial Group. Read more about Checkout Finland here. You can also pay for your shopping via PayPal. PayPal is a global, well-established electronic commerce company that facilitates secure payments between parties through online transfers. Read more about PayPal here.

Delivery times

Orders are processed and shipped during business days. If your items are in stock, we endeavour to ship them within a couple of business days of the order being placed. All orders are shipped no more than seven (7) days after payment has been received. We do not assume any responsibility for delivery delays caused by force majeure or other exceptional circumstances, nor for any indirect loss or damages caused by delays. If there are any changes to our usual delivery times, information about the changes will appear on our website.

Delivery method and delivery charges

Delivery charges to Finland: domestic parcel delivered to a Posti outlet or Smartpost parcel locker: 6,90€. Domestic parcel delivered to the recipient's address in Finland: 11,90€. Free standard delivery in Finland for orders over 100€.

Delivery charges to Scandinavia and the rest of the European Union: delivery charges depend on the country of destination. The orders will be delivered as ‘Parcel Connect’ parcels by Posti in association with DHL and Bring. Promotional offers that include free shipping do not apply to countries outside of Finland.

Delivery charges:

The Baltic countries 10,90

Sweden and Germany 12,90€

All other EU countries 18,90€

The delivery charges include postage and packaging costs. You can check the delivery charges for your order after selecting the payment and delivery method on the shopping cart. The orders will be delivered as domestic parcels to either a Posti outlet, Smartpost parcel locker or the recipient's door anywhere in Finland. When the parcel arrives at the pickup point you will receive a collection or locker code by SMS, which can be used to retrieve your parcel. To receive the SMS, you must provide a valid phone number when you place an order.

Exchange and returns policy

In accordance with the Finnish Consumer Protection Act, products can be exchanged or returned within fourteen (14) days of delivery. The right to return applies only to unopened, unused and marketable products in their original packaging. Before returning anything, we ask you to contact us first so that we can agree how to proceed with the exchange or return.

Contact us:

info@onnenpussi.fi

Tel. +358 (0) 504 413 966

We do not process returns after the fourteen (14) day return period has expired. Once we receive the products you wish to return and determine that they meet the return criteria, we will refund the amount to your bank account at the earliest opportunity.

Problems with shipping and faulty items

In case products get damaged or go missing during shipping, or the products we have sent you are not the ones that were ordered, you must notify us immediately. If there are any issues with an order, you are required to notify us within fourteen (14) days of receiving the products. If the parcel has been damaged during shipping, you are required to contact Posti customer service and report the damaged shipment immediately.

Parcels that have not been collected

Posti stores parcels at a Posti outlet or Smartpost parcel locker for seven (7) days. If you do not collect your parcel during that time, Posti will return the parcel back to us. When we receive a parcel that has not been collected, we will charge you for the return fee charged by Posti as well as the delivery charges that are accrued by re-sending the parcel. Failure to collect a parcel is not treated as an annulment of purchase.

Additional information

We reserve the right to change our delivery terms. Before ordering, you are required to familiarise yourself with the delivery terms in force at the time. Any personal information collected during the order process will be treated with care and kept in strict confidence.

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